Grow your business with NEXT-LEVEL customer service! 🤝😊
The core to the success of your business are your customers – happy customers.
FireMate helps you to exceed your customers’ expectations with comprehensive and comprehensible reports and a self-service customer portal for 24/7 access.
The customer portal gives your customers the ability to:
• review the current status of each of their properties individually
• submit a call-out through the portal, notifying your admin staff of the request
• view and download test results, site asset registers, invoices and compliance reports
• approve outstanding defects and quotes
• view outstanding jobs, invoices for payment or quotes awaiting approval
Find out how FireMate helps fire protection specialists worldwide to provide NEXT-LEVEL customer service and grow their business.