"Compliance requirements are constantly changing. It's hard to keep up."
Fire protection maintenance software
Optimise your business and deliver exceptional customer service
Award-winning business management software for fire protection maintenance service providers.
Be more effective
Our complete solution saves you time by seamlessly connecting field techs, service managers, business managers and your customers. No more double handling or duplicates.
Be more compliant
Manage complex compliance requirements with ease. Enable on-site teams to easily collect all information needed so your service managers can effortlessly produce compliant reports.
Be more profitable
Easily create evidence-based defect quotes. Efficiently schedule rectification, automatically invoice jobs and collect money sooner.
Does any of this sound familiar?
We know your pain. Let us show you how we've helped thousands of fire protection professionals get a handle on their businesses. We're ready if you are.
"Having to chase up customers for defect quote approvals impacts our cash flow and resourcing."
"Our processes are so inefficient that I don't get everything done and never get home on time."
"We're missing tests because it's hard to keep track of all the asset inspections we need to do."
FireMate Professional
Simplicity for office professionals
The FireMate Professional browser-based application is the nerve centre of FireMate's cloud-based fire protection maintenance software. It provides business and service managers with the tools, systems and business insights they need to run a thriving fire protection maintenance business.
It combines generic job management and manual systems, such as spreadsheets, whiteboards, calendars, job sheets etc., into one easy-to-use, automated online solution. Scheduling, quoting, defect management, reporting and invoicing are all managed from a central location.
FireMate Field App
Simplicity for field staff
With the FireMate Field App, on-site techs can create new or edit site asset registers on the run; they can capture photos and record critical as well as non-critical defects, non-conformances, and recommendations.
The workload that has been created in the office will automatically download on your techs’ device. They can access directions and site notes and log their jobs without having to complete endless paperwork. And all the information synchronises with the office. It really is that simple!
FireMate Field App works offline to ensure full functionality in underground or remote areas. And it is compatible with all Apple iOS and Android mobile and tablet devices.
Customer Portal
Simplicity for your customers
The FireMate Customer Portal means you can offer your clients 24/7 secure access to essential fire protection compliance information. The self-service portal allows clients to view and action all the typical day-to-day information they might ordinarily call or email you for: site asset registers, invoices, and compliance reports can all be viewed and downloaded, plus outstanding defects and quotes can be approved directly from the portal.
The Customer Portal saves time for you and your clients, ensures access to critical compliance information, and helps you look like a star with your clients. Win-Win-Win!
"Straight away I could see that FireMate came from our world. It had obviously been built by someone with the same mindset as us."
— Sai Dale, Select Essential
Scheduling
Easily schedule thousands of routine maintenance activities within seconds, ensuring compliance with standards and contractual obligations.
You'll never miss a test again.
Contract administration
Manage thousands of contracts, properties and customers, or just a few. Get organised with automatic billing, contract rollovers and annual CPI adjustments.
Deliver outstanding service.
Inbuilt standards
Imagine having the exact clause of a standard on-screen as you need it. No more flipping through printed documents or scrolling through hundreds of pages of a PDF.
Next-level productivity!
Reporting
FireMate's out-of-the-box reports deliver the information you and your customers need. Stay on top of your business with live reports that you can save, filter on the fly and export.
Turning data into insights.
Integrated photos
Include photos of assets, defects and properties to streamline maintenance activities and quote approvals. Supply evidence-based compliance reports.
... worth a thousand words.
Invoicing
Bill your customers the way that suits them with multiple invoicing options. From 'Contract invoicing' to 'Price per Inspection' - our invoicing flexibility helps you deliver exceptional customer service.
More money in than out.
Field team efficiency
Enable field techs to make the best use of their time. Forward job updates straight to their mobile, manage workloads, and sync photos from properties immediately for reporting.
Productivity on the go!
And so much more!
Years of developing software for the fire industry means we have answers to most of your problems. Let's talk about the rest of our features that are important for your business.
See for yourself!
Schedule a call with one of our friendly FireMates to see how we can help you take your fire protection business to the next level.
