Our story
When a small team of experienced fire protection specialists (mates) saw their industry struggling with mountains of paperwork, complex procedures and ever-increasing compliance frameworks, they decided there was a better way.
Like many innovative companies, FireMate started small, with lots of passion, ideas and a vision to improve the industry. The first office was an unused storeroom with a tiny window and barely enough space for two desks.
The team knew the fire protection business like the back of their hands, they started as fire techs and had risen through the ranks to become senior managers.
The asset management software created by the FireMates transformed the fire protection industry by accelerating field technicians’ day-to-day procedures and automating repetitive processes for service managers and business owners. FireMate quickly became an indispensable ‘tool of the trade’ for thousands of fire protection professionals.

We have extensive fire industry experience
Real people. Real solutions. Real mates.

Our people are your people
We are extremely passionate about fire protection – it’s who we are. We are from your industry, we’ve walked in your shoes and we know what it takes to run a business like yours.

Fire protection is our game
We partner with our customers to improve the fire industry worldwide. With an equal focus on customer service, innovation, compliance, and business profitability, we are determined to make a positive difference.

The FireMate vibe
Our team of fire industry and software experts are colourful, enthusiastic, and full of energy and life. We encourage each other to grow and innovate – and above all else, we are passionate about what we do.
Our amazing team
Meet some of our passionate FireMates
Dean
Customer Experience

Kayla
Customer Experience

Shaun
Customer Experience

Eleisha
Business Development

TBC
FireMate
Orville
Customer Experience

Caroline
Customer Experience

Sergeja
Administration
