1 min read

NEXT-LEVEL innovation

Next-level innovation

FireMate’s Managing Director, Rob Thomas, was recently named the Standards Australia Innovation Award winner for 2022.

So, how does innovation occur at FireMate? We asked Rob to share his thoughts on the innovation process at FireMate.

Rob says the key is to have a “disciplined approach to understanding market needs and always having a can-do attitude.”

FireMate’s software is built BY fire industry professionals FOR the fire industry. We choose to put ourselves in the shoes of fire techs, office teams and business managers. We constantly engage with clients and industry colleagues and listen to their needs and business problems. Asking “what if…?”, “how important is that?”, and “how can we do better?”.

The can-do attitude of innovation at FireMate is really a way of thinking. We’re constantly pushing the limits of what’s possible, stretching and trying to deliver solutions beyond what our clients ask for or even thought was possible.”

Book a demoLearn more about the 2022 innovation award
Social media for Fire Protection businesses

Social media for Fire Protection businesses

Social media can help you engage with your prospects, customers, suppliers, and industry colleagues.

Read More
Developing a sticky workplace

Developing a 'sticky' workplace culture

What's the real cost of staff turnover? How can you create a workplace where people love to come to work?

Read More
Solving your customers problems

A simple approach to solving your customers' problems

Having a thriving business is frequently built on a simple strategy of solving your customers' problems. 

Read More