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NEXT-LEVEL customer service

Next-level customer service

Grow your business with NEXT-LEVEL customer service! 

The core to the success of your business are your customers – happy customers.
Zero Harm Safety (Australia/QLD) know this and impress their customers with the excellent work they do and the reports they provide using FireMate. 

Our software helps you to exceed your customers’ expectations with comprehensive and easy-to-read reports and a self-service customer portal for 24/7 access.

The customer portal gives your customers the ability to:

 

  • review the current status of each of their properties individually
  • submit a call-out through the portal, notifying your admin staff of the request
  • view and download test results, site asset registers, invoices, and compliance reports
  • approve outstanding defects and quotes
  • view outstanding jobs, invoices for payment, or quotes awaiting approval

Find out how FireMate helps fire protection specialists worldwide to provide NEXT-LEVEL customer service and grow their business.

Book a demoLearn more about our solutions
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