Customising email templates

Customising email templates

Whether you send out emails manually or as an automatically scheduled report – FireMate email templates are easily customised. 

This means you can save time, increase accuracy, and improve customer satisfaction.

What can you customise?

You can configure email parameters like the “From” address, the  “Reply to” address, the email subject and of course, the email body.

Keywords enable you to prepopulate information in the email subject line or body automatically. A commonly used keyword is @ContractName which makes emails easier to read and file, especially when your customers manage multiple contracts.

Click the button below to head over to our detailed Knowledge Base article for the full keyword catalogue, examples, and step-by-step instructions.

 

Learn how to use customise email content

 

 

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