We walk the talk

We understand that your success with our solutions goes hand in hand with the quality of our support and training. That's why at FireMate, we offer support from our team of fire industry experts, and provide training tailored to your business, staff and clients.

FireMate TrainingSupport enquiry Knowledge Base

FireMate's NEW Knowledge Base is LIVE

  • Service managers being trained using FireMate Electronic Management System

    Mates for life

    Once you partner with FireMate, you have a Mate for life: Your assigned Account Manager will look after you from the moment you sign up with FireMate and you receive lifelong complimentary technical support either by phone or email for both office and field staff.

    Support enquiry
  • Fire Contractor Training

    We get it, Mate

    FireMate’s training team members have a minimum of 15 years’ fire protection or relevant IT industry experience. This translates to us understanding your business, we’ll get you up and running quickly, and we know what you need to do to win and retain profitable accounts.

    FireMate training

We have the expertise to work as an extension of your team, ensuring our solutions have a strategic impact on your business.