Deliver next-level fire protection, today.

Our innovative software solutions and team of fire industry experts help you keep people and places safer.

2022 Good Design Awards winner

Extensive fire protection maintenance experience

As former fire contractors,
and with our personalised
hands-on approach to onboarding,
training, and ongoing support,
we are the partner you can trust.

Fire protection solutions
built by the industry
for the industry

Through a deep appreciation
of our clients’ needs we have
created industry-specific
solutions that are comprehensive
and simple to use.

Partner with real people with real experience.

At FireMate, we believe in the human side of software. You get a system built on logical, fire industry workflows, using familiar terminology coupled with support from our experienced experts. This results in the best outcome for you: exceptional operational efficiency, improved compliance, increased business profitability and outstanding customer service.

150 years’

 

 

experience in
Fire Protection

FireMate training Fire Service Managers

Service is our business

The service that FireMate delivers to our clients is at the core of what makes us different. Likewise, our FireMate solutions enable our clients deliver outstanding service to their clients. So that’s why we say “Service is our business”.
Learn about our onboarding service process

Team FireMate

Meet the FireMates

We are (well, we were…) fire protection contractors and we are extremely passionate about the fire industry. Learn more about us in these questions with FireMate Managing Director Rob Thomas and the other FireMates…

Check out our responses

Benefits of our Fire Software Solutions

Benefits of our Fire Software Solutions

Operational efficiency

With familiar workflows as well as automated scheduling and reporting, FireMate dramatically simplifies the administration required to operate your business.

It streamlines administrative functions by automating customer and contract management as well as field staff tasks via mobile devices.

Improved compliance

Our software is built around the relevant national standards* and all state-based legislations and documents which are automatically updated continuously. So, you can focus on running your business, knowing your compliance is taken care of by FireMate.

*all versions of AS1851, AS2293, AS5062, NCC and BFSR/MP6.1.

Business profitability

By improving workflows, reducing double-handling and accelerating business processes, FireMate helps you to decrease overheads, increase revenue and strengthen your business.

Customer service

Provide your clients transparency and peace of mind through maintenance carried out in accordance with contracted obligations and relevant standards.

Through the Customer Portal, they can view and action all the typical day to day information they might ordinarily call or email you for. Your clients and staff will love this.

Operational efficiency

With familiar workflows as well as automated scheduling and reporting, FireMate dramatically simplifies the administration required to operate your business.

It streamlines administrative functions by automating customer and contract management as well as field staff tasks via mobile devices.

Improved compliance

Our software is built around the relevant national standards* and all state-based legislations and documents which are automatically updated continuously. So, you can focus on running your business, knowing your compliance is taken care of by FireMate.

*all versions of AS1851, AS2293, AS5062, NCC and BFSR/MP6.1.

Business profitability

By improving workflows, reducing double-handling and accelerating business processes, FireMate helps you to decrease overheads, increase revenue and strengthen your business.

Customer service

Provide your clients transparency and peace of mind through maintenance carried out in accordance with contracted obligations and relevant standards.

Through the Customer Portal, they can view and action all the typical day to day information they might ordinarily call or email you for. Your clients and staff will love this.

Real people.
Real solutions.
Real mates.