The service that FireMate delivers to our clients is at the core of what makes us different. Likewise, our FireMate solutions enable our clients deliver outstanding service to their clients. So that’s why we say “Service is our business”.
Learn about our onboarding service process
We are (well, we were…) fire protection contractors and we are extremely passionate about the fire industry. Learn more about us in these questions with FireMate Managing Director Rob Thomas and the other FireMates…
With familiar workflows as well as automated scheduling and reporting, FireMate dramatically simplifies the administration required to operate your business.
It streamlines administrative functions by automating customer and contract management as well as field staff tasks via mobile devices.
Our software is built around the relevant national standards* and all state-based legislations and documents which are automatically updated continuously. So, you can focus on running your business, knowing your compliance is taken care of by FireMate.
*all versions of AS1851, AS2293, AS5062, NCC and BFSR/MP6.1.
By improving workflows, reducing double-handling and accelerating business processes, FireMate helps you to decrease overheads, increase revenue and strengthen your business.
Provide your clients transparency and peace of mind through maintenance carried out in accordance with contracted obligations and relevant standards.
Through the Customer Portal, they can view and action all the typical day to day information they might ordinarily call or email you for. Your clients and staff will love this.