Remote Fire Systems Monitoring

FireMate’s cloud-based remote fire systems monitoring solution offers visibility of your entire portfolio of fire systems. Anywhere, anytime access is provided via mobile app or web browser, regardless of fire panel type or manufacturer.

The Nimbus gateway is a simple and quick add-on to any fire panel and connects via an existing internet service or the on-board mobile network service.

Immediate notification

The FireMate remote fire systems monitoring app on your mobile device (Android or iOS) delivers location-specific event notifications as they happen. You will receive notifications on your smartphone even when the screen is locked, and the application is closed.

FireMate’s remote fire systems monitoring app is totally configurable with repeat alerts until cleared, selectable sounds and the ability for a user to feedback the cause of the event – ideal for recording false and/or unwanted alarms. All activity is recorded to an infinite log where you can access the information through any desktop or mobile internet connection, including your FireMate dashboard.

Event notifications

Receive Fire, Fault, Isolation etc. notifications by email or on your mobile phone app.

Notifications include the device location description details as programmed within the fire alarm panel/s.

Reduce false alarms with the Remote Monitoring Confirmed Fire event. Remote fire systems monitoring can identify and send alerts on confirmed fires when fire events are detected in quick succession in a defined zone. Technicians can also feedback on fire events to a centralised location.

Remote fire systems monitoring differentiates between false alarms and confirmed fire events and consequently helps to reduce the number of callouts of the Fire Brigade.

Fire Systems

Remote fire systems monitoring supports both stand-alone and networked fire alarms and is compatible with most major Fire Panel brands including Ampac FireFinder, Ampac ZoneSense, Advanced, Brooks, GENT by Honeywell, NOTIFIER by Honeywell, Pertronics, Protec, Siemens, Simplex, Syncro and Ziton.

Reports

Compliance reports can be generated as per legislative requirements. In addition to this, users can generate internal reports with various search criteria such as Date, Time, Site, Panel, Loop, Device and Event.

Detector & field device testing

FireMate Remote fire systems monitoring provides your on-site team with a full list of detectors for each site and enables testing and recording of results for each specific asset. So, regardless if you are conducting 20%, 50% or 100% testing of your field assets – we’ve got you covered. 

Easy installation

Remote fire systems monitoring is remarkably simple to install, configure and operate and can be easily expanded to reflect changes to the building’s network of alarms. The whole process typically takes less than 30 minutes to install.

Compatible with leading fire panel brands
FireMate Remote Fire Systems Monitoring

Notifier_ByHoneywell_logo

FireMate Remote Fire Systems Monitoring

Brooks

Ampac

FireMate Remote Fire Systems Monitoring

Gent_ByHoneywell

FireMate Remote Fire Systems Monitoring

Kentec_Logo

Advance

FireMate Remote Fire Systems Monitoring

Pertronic_Logo

FireMate Remote Fire Systems Monitoring

Protec-australia

FireMate Remote Fire Systems Monitoring

Siemens_Logo

FireMate Remote Fire Systems Monitoring

Simplex_Logo

FireMate Remote Fire Systems Monitoring

Ziton

Receive clear records of all live notifications directly from the fire alarm panel and benefit from the transparency of service activities and reduced overheads.

FAQs

Remote fire systems monitoring

Does remote fire systems monitoring work on Android and iOS?

Yes, it works on both operating systems.

What event notifications does remote fire systems monitoring deliver?

Remote fire systems monitoring sends email and/or mobile phone notifications based on multiple different event types, including; Fire, Pre-Alarm, Fault, Isolation, Reset etc.

What information does remote fire systems monitoring event notifications include?

Remote fire systems monitoring event notifications details include Site Name, Date/Time, Panel, Loop, Address, Device Description, Zone and Event Description.

How does remote fire systems monitoring work/communicate?

Remote fire systems monitoring connects to the fire alarm panel and communicates all fire alarm activity to the remote fire systems monitoring database via Ethernet or cellular connection.

Event notifications can be sent via email or mobile phone app.

Are there any limitations to the number of notifications and or recipients?

No, remote fire systems monitoring can be configured to deliver unlimited event notifications to an unlimited number of recipients.

Compliance

Does FireMate help to comply with Australian Standards AS1851-2012 inspection prompts?

Yes, FireMate fire protection software is built around the requirements of Australian Standards AS1851-2012 and AS1851-2005, in fact around the requirements of all maintenance standards. 

What kind of reports does FireMate offer?

FireMate generates all scheduled maintenance reports as well as state-based sign off documents, such as System Condition Report, AESMR, NSW AFSS and QLD Occupier Statement.

Training and support

Can you import my existing customer information into FireMate?

Yes, data migration is available with FireMate. We will go above and beyond to ensure we help as much as we can, however as every company has a slightly different setup, each import will vary.

How much assistance do we get with onboarding FireMate in our business?

We want to ensure you have a successful transition to FireMate and as such provide extensive training and support through this process.

What sort of training does FireMate offer?

As all FireMate training and support staff are from the Fire Protection Industry we get your business. We can provide a mixture of online and onsite training. Whatever suits your needs best.

What sort of technical support does FireMate offer?

FireMate offers free and lifelong technical support via email and phone.

If you’d like to know more, give us a call!